Process Executive – Voice

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  • Position:

    Process Executive – Voice
  • Job Shift:

    Night
  • Experience:

    1-3 Years
  • Education:

    Graduate/HSC

  • Job Location:

    Navi Mumbai
  • Salary Range:

    ₹ 3,00,000 – ₹ 4,50,000 p.a
  • Days of Walk-in:

    Monday to Sunday
  • Time for Walk-in:

    10:00 AM to 11:00 AM

KEY RESPONSIBILITIES:

  • Handle inbound calls for customer service department and resolve customer queries.
  • Make outbound calls to customers to provide resolution.
  • Maintain high standards of Call Quality and Compliance.
  • Strive towards customer satisfaction.

SKILLS/EXPERTISE:

  • Minimum 1 year of experience in International Voice Process.
  • Excellent communication skills (verbal and written).
  • Ability to manage and prioritize multiple work requirements to meet deadlines.
  • Must be self-managed, responsive and dedicated to customer support.
  • Ability to work independently as well as in a team environment.

Note:

  • This position is open only for male candidates willing to work in Night shifts.
  • We welcome candidates based out of Mumbai. Initial relocation support in the form of travel and accommodation reimbursement will be provided to candidates who have been offered employment, as per the company policy.
  • Salary will not be a constraint for the right candidate and it may vary based on experience and skill set. We are known as one of the best pay masters in the industry.
  • Candidates residing in western suburbs, Mumbai are not eligible.
  • The complete recruitment process may take the entire day; candidates are therefore requested to plan out their schedule accordingly.
  • Candidates who have appeared for our selection process in the last 3 months are not eligible for this opening.
  • Candidates with notice period of more than 60 days (non-negotiable), are requested not to apply.

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